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Change is a constant. All around us, technologies, processes, people, ideas, and methods change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this course.

The Change Management course will give any leader the tools to implement change more smoothly and to have those changes more easily accepted. This course will also offer participants a clearer understanding of how change is implemented, as well as some tools for managing their reactions to change.

Course Objectives:

  • List the steps necessary for preparing a change strategy and building support for the change.

  • Describe the WIFM – the individual motivators for change.

  • Use needed components to develop a change management  and communications plans, and to list implementation strategies.

  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction.

  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits.

  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies.

  • Use strategies for aligning people with a change, appealing to emotions and facts.

  • Describe the importance of resiliency and flexibility in the context of change.

  • Preparing for change.

  • Identifying the Whats in it for me (WIFM).

  • Understanding change. 

  • Leading and managing the change.

  • Gaining support. 

  • Making it all worthwhile. 

  • Using appreciative inquiry. 

  • Bringing people to your side. 

  • Building resiliency.

  • Building flexibility. 

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